Your Contract Won’t Protect You: Navigating Legal Compliance in Matchmaking

Your contract does not override mandatory consumer protection laws. In this episode of the Matchmaker Mentor Podcast, Arlene Washburn breaks down the legal realities professional matchmakers cannot afford to ignore, including jurisdiction mapping, cancellation rights, refund structures, privacy frameworks, advertising exposure, chargebacks, and documentation standards. A contract is not a shield. It is a framework that must align with how […]

Pricing in matchmaking is not a marketing decision. It is a risk decision.

In this solo episode of the Matchmaker Mentor Podcast, Arlene Washburn examines why pricing determines far more than revenue. It shapes client behavior, expectations, refund exposure, and the level of accountability your business must sustain. This episode explores: • Why high-end clients often create less day-to-day friction• The difference between operational ease and structural risk• What actually goes into responsible […]

Caring About Love Does Not Qualify You to Be a Matchmaker

Professional matchmaking is not built on intuition, empathy, or good intentions. It is built on responsibility. In this solo episode of the Matchmaker Mentor Podcast, Arlene Washburn examines the professional identity required to operate responsibly in modern matchmaking. The focus is not tactics, tools, or technology. The focus is on how professionals think before they launch, before they charge, and […]

Is Matchmaker Certification Required? The Truth About Licensing and Regulation

Matchmaker certification is not legally required in the United States.

That doesn’t mean matchmaking is unregulated, and it definitely doesn’t mean “anything goes.”

The real risk isn’t operating without a certificate. It’s launching without contracts, compliance awareness, ethical boundaries, and client protection systems.

A PDF certificate won’t protect you when a client asks for a refund, files a complaint, or questions your process. Systems will.

That’s the difference between being certified and being client-ready.

Why Most Matchmakers Fail in Their First Year (And the Systems That Prevent It)

Most people who call themselves matchmakers never make it past their first year. Not because they lack intuition or care for people.They fail because they launch without the systems required to survive. In this episode of the Matchmaker Mentor Podcast, Arlene Washburn breaks down 10 predictable failure points that quietly take down well-intentioned matchmakers and the infrastructure that prevents them. […]

The Future of Matchmaking with Arlene Washburn

Professional matchmaking is changing, and the shift is already affecting how matchmakers run their businesses, serve clients, and manage responsibility. In this episode of the Matchmaker Mentor Podcast, Arlene Washburn breaks down the real conditions shaping the future of professional matchmaking. The focus is not on trends or predictions. The focus is on what is already happening as visibility increases, […]

Year-End Success Blueprint: 12 Must-Do Activities for Matchmakers

As the year winds down, it’s natural to pause and reflect. The matchmaking business moves fast, but year-end is your opportunity to step back, review your wins and challenges, and set yourself up for an even more impactful year ahead. With the right approach, you can position your business for growth, strengthen client trust, and align with professional standards that […]

7 Mistakes You’re Making with Your Matchmaker Business (And How Certification Fixes Them)

Let’s be direct about something: most matchmakers are running their businesses wrong. They’re making critical mistakes that not only sabotage their own success but also damage the credibility of our entire industry. Every unprofessional matchmaker makes it harder for all of us to be taken seriously. Here’s the reality: the matchmaking industry has no formal government licensing or state-recognized certification […]

Matchmaker Certification Secrets Revealed: The Truth About What Training Programs Don’t Want You to Know (and What Actually Works)

You’ve probably seen the ads, glossy websites promising to “certify” you as a professional matchmaker in just one weekend. The truth? Most of these programs are more about selling certificates than building competent professionals. If you’re serious about creating a sustainable, ethical matchmaking business, it’s time to know what’s really going on behind the scenes. The Uncomfortable Truth About Matchmaking […]

Why Professional Matchmakers Lose Clients Before the First Call

Why do professional matchmakers lose clients before ever getting on a discovery call? It’s not your pricing or process—it’s how unprepared your business looks online. Arlene Washburn reveals the exact mistakes costing matchmakers thousands in lost business: unprofessional email addresses, broken website links, missing privacy policies, deceptive “As Seen On” marketing, and false success rate claims. Learn why Gmail addresses […]